Information technology — Development of user interface accessibility — Part 1: Code of practice for creating accessible ICT products and services

This document takes a holistic approach to the accessibility of information and communications technology (ICT) by combining guidance on implementing the accessibility of ICT systems (ICT accessibility) both at organizational and system development levels. This document gives guidelines for building and maintaining ICT systems (including products and services) that are accessible to diverse users (including users with disabilities and older people). This document is applicable to all types of organizations. This document applies to the breadth of ICT systems and the results of convergent and emerging technologies within an organization including, but not limited to: information systems; intranet systems; websites; mobile and wearable applications; social media; and Internet of Things (IoT) systems. It gives requirements and recommendations for organizations: a) ensuring accessibility is considered in their policies or strategy by creating an organizational ICT accessibility policy; b) embedding the consideration of accessibility decisions through the entire process of developing procuring, installing, operating and maintaining ICT systems, and documenting these choices; c) justifying decisions on accessibility; d) communicating the ICT system's accessibility decisions to its users at launch, through creating and publishing its accessibility statement.

Technologies de l'information — Développement de l'accessibilité des interfaces utilisateur — Partie 1: Code de bonnes pratiques pour créer des produits et services TIC accessibles

General Information

Status
Published
Publication Date
23-May-2019
Current Stage
9020 - International Standard under periodical review
Start Date
15-Apr-2024
Completion Date
15-Apr-2024
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ISO/IEC 30071-1:2019 - Information technology -- Development of user interface accessibility
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INTERNATIONAL ISO/IEC
STANDARD 30071-1
First edition
2019-05
Information technology —
Development of user interface
accessibility —
Part 1:
Code of practice for creating
accessible ICT products and services
Technologies de l'information — Développement de l'accessibilité des
interfaces utilisateur —
Partie 1: Code de bonnes pratiques pour créer des produits et services
TIC accessibles
Reference number
ISO/IEC 30071-1:2019(E)
©
ISO/IEC 2019

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ISO/IEC 30071-1:2019(E)

COPYRIGHT PROTECTED DOCUMENT
© ISO/IEC 2019
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
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Phone: +41 22 749 01 11
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Email: copyright@iso.org
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Published in Switzerland
ii © ISO/IEC 2019 – All rights reserved

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ISO/IEC 30071-1:2019(E)

Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
3.1 Accessibility and related definitions . 2
3.2 Users and systems related definitions . 3
3.3 Definitions relating to developing accessibility. 4
4 Conformity . 4
5 Introduction to ICT accessibility within an organization . 5
6 Responsibilities and documentation for embedding accessibility of ICT systems
within an organization . 5
6.1 Taking responsibility and setting policy . 5
6.2 Contents of an organizational ICT accessibility policy . 6
6.3 Organizational ICT accessibility goals . 6
6.4 Accessibility considerations in the organization's ICT policies . 7
7 Embedding ICT accessibility within the system development life cycle.7
7.1 Taking accessibility into account throughout ICT system development . 7
7.2 Making justifiable decisions on accessibility . 8
7.3 Assuring accessibility throughout the system life cycle . 8
7.4 Creating accessibility logs and statements for each ICT system . 9
...

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