ISO 32111:2023

INTERNATIONAL ISO
STANDARD 32111
First edition
2023-09
Transaction assurance in
E-commerce — Principles and
framework
Assurance des transactions de commerce électronique — Principes et
cadre
Reference number
ISO 32111:2023(E)
© ISO 2023

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ISO 32111:2023(E)
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© ISO 2023
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Published in Switzerland
ii
  © ISO 2023 – All rights reserved

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ISO 32111:2023(E)
Contents Page
Foreword .v
Introduction . vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Framework of e-commerce transaction assurance . 1
5 Principles . 2
5.1 General . 2
5.2 Authenticity . . 2
5.3 Accountability . 3
5.4 Accessibility . 3
5.5 Security . 3
5.6 Privacy . 3
6 Participants in e-commerce transactions . 3
7 Activities during the transaction process . 4
7.1 General . 4
7.2 Activities during pre-transaction phase . 5
7.2.1 General . 5
7.2.2 Account registration .
...